Privacy Policy

Last updated: November 2026

This Privacy Policy explains how AB Chatbots ("we", "us") collects, uses and protects information when you use our platform to create and embed AI chatbots.

1. Information We Collect

We collect account information (name, email, password) when you sign up, chatbot configuration data (name, icon, website URL, custom instructions) and any documents you upload to a chatbot's knowledge base.

2. How We Use Information

We use collected information to operate your account, power your chatbots' AI responses, provide customer support, and improve the platform. Knowledge base documents are used solely to generate chatbot responses.

3. Third-Party Services

Chatbot responses are generated using the Google Gemini API. Messages sent to a chatbot may be transmitted to Google for processing in order to generate a reply.

4. Data Storage & Security

Passwords are stored using industry-standard one-way hashing. Reasonable technical and organizational measures are used to protect your data, though no online service can guarantee absolute security.

5. Data Retention

We retain account and chatbot data for as long as your account remains active. You may request deletion of your account and associated data at any time.

6. Your Rights

You may access, update or delete your chatbot data from your dashboard, or contact us to request full account deletion.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of AB Chatbots after changes constitutes acceptance of the revised policy.

8. Contact

Questions about this policy can be sent via our Contact page.